{"id":25936,"date":"2020-07-03T10:59:24","date_gmt":"2020-07-03T03:59:24","guid":{"rendered":"https:\/\/fff.com.vn\/?p=25936"},"modified":"2020-07-03T11:04:23","modified_gmt":"2020-07-03T04:04:23","slug":"crm-la-gi-top-5-cong-cu-crm-pho-bien-2020","status":"publish","type":"post","link":"https:\/\/fff.com.vn\/crm-la-gi-top-5-cong-cu-crm-pho-bien-2020\/","title":{"rendered":"CRM L\u00e0 G\u00ec? Top 5 C\u00f4ng C\u1ee5 CRM Ph\u1ed5 Bi\u1ebfn 2020"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-flat ez-toc-white\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/fff.com.vn\/crm-la-gi-top-5-cong-cu-crm-pho-bien-2020\/#CRM_la_gi\" title=\"CRM l\u00e0 g\u00ec ?\">CRM l\u00e0 g\u00ec ?<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/fff.com.vn\/crm-la-gi-top-5-cong-cu-crm-pho-bien-2020\/#1_Halozend_CRM\" title=\"1. Halozend CRM\">1. Halozend CRM<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/fff.com.vn\/crm-la-gi-top-5-cong-cu-crm-pho-bien-2020\/#2_CRMVIET\" title=\"2. CRMVIET\">2. CRMVIET<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/fff.com.vn\/crm-la-gi-top-5-cong-cu-crm-pho-bien-2020\/#3_SINNOVA_CRM\" title=\"3. SINNOVA CRM\">3. SINNOVA CRM<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/fff.com.vn\/crm-la-gi-top-5-cong-cu-crm-pho-bien-2020\/#4_genCRM\" title=\"4. genCRM.\">4. genCRM.<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/fff.com.vn\/crm-la-gi-top-5-cong-cu-crm-pho-bien-2020\/#5_CRM_cua_3F_Solutions\" title=\"5. CRM c\u1ee7a 3F Solutions\">5. CRM c\u1ee7a 3F Solutions<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>Kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn s\u1ef1 t\u1ed3n t\u1ea1i c\u1ee7a m\u1ed9t doanh nghi\u1ec7p. V\u00ec v\u1eady, m\u1ed9t doanh nghi\u1ec7p mu\u1ed1n \u0111\u1ee9ng v\u1eefng tr\u00ean th\u01b0\u01a1ng tr\u01b0\u1eddng th\u00ec c\u1ea7n ph\u1ea3i c\u00f3 c\u00e1c chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3. Tuy nhi\u00ean, vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng b\u1edfi v\u00ec n\u00f3 bao g\u1ed3m r\u1ea5t nhi\u1ec1u c\u00e1c kh\u00e2u nh\u01b0: l\u1ea5y d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, ph\u00e2n t\u00edch nhu c\u1ea7u kh\u00e1ch h\u00e0ng\u2026Ch\u00ednh v\u00ec v\u1eady, h\u00f4m nay FFF s\u1ebd b\u1eadt m\u00ed cho c\u00e1c b\u1ea1n <strong>CRM L\u00e0 G\u00ec? Top 5 C\u00f4ng C\u1ee5 CRM Ph\u1ed5 Bi\u1ebfn 2020<\/strong> \u0111\u1ec3 gi\u00fap doanh nghi\u1ec7p c\u1ee7a b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch \u00e0ng hi\u1ec7u qu\u1ea3 nh\u00e9.<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"CRM_la_gi\"><\/span>CRM l\u00e0 g\u00ec ?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CRM l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb ti\u1ebfng Anh \u201cCustomer Relationship Management\u201d t\u1ea1m d\u1ecbch l\u00e0 qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng, hi\u1ec3u \u0111\u01a1n gi\u1ea3n n\u00f3 l\u00e0 ph\u01b0\u01a1ng ph\u00e1p gi\u00fap c\u00e1c doanh nghi\u1ec7p ti\u1ebfp c\u1eadn v\u00e0 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng. CRM gi\u00fap c\u00e1c doanh nghi\u1ec7p x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. T\u1ea1o s\u1ef1 trung th\u00e0nh v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 gi\u00fap b\u1ea1n t\u0103ng l\u1ee3i nhu\u1eadn cho doanh nghi\u1ec7p<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"1352\" height=\"688\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/25436004.jpg\" alt=\"\" class=\"wp-image-25939\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/25436004.jpg 1352w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/25436004-1280x651.jpg 1280w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/25436004-980x499.jpg 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/25436004-480x244.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1352px, 100vw\" \/><\/figure><\/div>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"1_Halozend_CRM\"><\/span>1. Halozend CRM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>L\u00e0 c\u00f4ng c\u1ee5 CRM h\u1ed7 tr\u1ee3 cho doanh nghi\u1ec7p ho\u1eb7c c\u00e1 nh\u00e2n x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng qua vi\u1ec7c: L\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng, truy k\u00ec k\u1ebft n\u1ed1i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean qua h\u1ec7 th\u1ed1ng email\u2026.gi\u00fap cho ng\u01b0\u1eddi d\u00f9ng ph\u00e2n lo\u1ea1i r\u00f5 r\u00e0ng \u0111\u01b0\u1ee3c nh\u00f3m kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau, ti\u1ec1m n\u0103ng, hay l\u00e0 kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft \u0111\u1ec3 c\u00f3 quy tr\u00ecnh ch\u0103m s\u00f3c ph\u00f9 h\u1ee3p. \u0110\u00e2y c\u0169ng b\u1ed9 c\u00f4ng c\u1ee5 m\u1ea1nh m\u1ebd h\u1ed7 tr\u1ee3 \u0111\u1eafc l\u1ef1c cho doanh nghi\u1ec7p tri\u1ec3n khai c\u00e1c chi\u1ebfn d\u1ecbch marketing, qu\u1ea3n l\u00fd ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"700\" height=\"421\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-1.jpg\" alt=\"\" class=\"wp-image-25940\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-1.jpg 700w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-1-394x237.jpg 394w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-1-480x289.jpg 480w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure><\/div>\n\n\n\n<p><strong>\u01afu \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<ul><li>C\u00f3 \u0111a d\u1ea1ng c\u00e1c t\u00ednh n\u0103ng nh\u01b0: T\u00ednh n\u0103ng qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng chi ti\u1ebft, t\u00ednh n\u0103ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, t\u00ednh n\u0103ng h\u1ed7 tr\u1ee3 marketing, t\u00ednh n\u0103ng h\u1ed7 tr\u1ee3 cho ch\u00ednh nh\u00e2n vi\u00ean kinh doanh, t\u00ednh n\u0103ng qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean d\u00e0nh cho ng\u01b0\u1eddi qu\u1ea3n l\u00fd, t\u00ednh n\u0103ng giao c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean, h\u1ec7 th\u1ed1ng b\u00e1o c\u00e1o chuy\u00ean nghi\u1ec7p, kh\u1ea3 n\u0103ng t\u00f9y bi\u1ebfn cao<\/li><li>Giao di\u1ec7n th\u00e2n thi\u1ec7n, d\u1ec5 ti\u1ebfp c\u1eadn v\u00e0 s\u1eed d\u1ee5ng , h\u01b0\u1edbng \u0111\u1ebfn nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng. Nhanh ch\u00f3ng \u1ee9ng d\u1ee5ng v\u00e0o vi\u1ec7c qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c, n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c t\u00ecnh h\u00ecnh kinh doanh c\u1ee7a c\u00f4ng ty<\/li><li>C\u00f3 \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean ch\u1ea5t l\u01b0\u1ee3ng trong v\u00e0 ngo\u00e0i \u0111\u00e3 \u0111\u01b0\u1ee3c qua \u0111\u00e0o t\u1ea1o k\u0129, chuy\u00ean nghi\u00ean c\u1ee9u v\u00e0 c\u1eadp nh\u1eadt c\u00e1c t\u00ednh n\u0103ng ph\u00f9 h\u1ee3p v\u1edbi xu h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a th\u1ecb tr\u01b0\u1eddng<\/li><li>D\u1eef li\u1ec7u \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt m\u1ed9t c\u00e1ch an to\u00e0n b\u1eb1ng c\u00f4ng ngh\u1ec7 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y, c\u00f3 th\u1ec3 sao l\u01b0u, truy c\u1eadp t\u1eeb b\u1ea5t k\u1ef3 \u0111\u00e2u<\/li><li>H\u1ed7 tr\u1ee3 nhanh ch\u00f3ng: Halozend c\u00f3 \u0111\u1ed9i ng\u0169 k\u1ef9 thu\u1eadt vi\u00ean, t\u01b0 v\u1ea5n vi\u00ean h\u1ed7 tr\u1ee3 24\/7. T\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean Halozend \u0111\u1ec1u l\u1ea5y s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0m m\u1ee5c ti\u00eau<\/li><\/ul>\n\n\n\n<p><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/strong><\/p>\n\n\n\n<p>Halozend s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y, m\u1eb7c d\u00f9 \u0111\u00e2y l\u00e0 c\u00f4ng ngh\u1ec7 h\u1ebft s\u1ee9c ti\u00ean ti\u1ebfn nh\u01b0ng b\u00ean c\u1ea1nh \u0111\u00f3 t\u00ecnh tr\u1ea1ng m\u1ea5t d\u1eef li\u1ec7u v\u1eabn c\u00f3 th\u1ec3 x\u1ea3y ra khi l\u1ed7i h\u1ec7 th\u1ed1ng, vi\u1ec7c b\u1ecb c\u00e1c t\u1ed5 ch\u1ee9c hacker t\u1ea5n c\u00f4ng qu\u1ea5y r\u1ed1i g\u00e2y t\u1ed5n th\u1ea5t cho ng\u01b0\u1eddi d\u00f9ng c\u0169ng nh\u01b0ng nh\u00e0 cung c\u1ea5p c\u0169ng kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi<\/p>\n\n\n\n<p><strong>B\u1ea3ng gi\u00e1<\/strong><\/p>\n\n\n\n<ul><li>G\u00f3i Basic: 2.500.000 VN\u0110\/1 ng\u01b0\u1eddi\/n\u0103m \u2013 G\u00f3i Lifetime: 4.900.000 VN\u0110.<\/li><li>G\u00f3i Standard: 3.900.000\/5 ng\u01b0\u1eddi\/n\u0103m \u2013 G\u00f3i Lifetime: 9.800.000 VN\u0110.<\/li><li>G\u00f3i Business: 5.300.000\/10 ng\u01b0\u1eddi\/n\u0103m \u2013 G\u00f3i Lifetime: 13.800.000 VN\u0110.<\/li><\/ul>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"2_CRMVIET\"><\/span>2. CRMVIET<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CRMVIET \u0111\u01b0\u1ee3c ch\u00ednh th\u1ee9c th\u00e0nh l\u1eadp t\u1eeb n\u0103m 2010, v\u1edbi kh\u00e1t v\u1ecdng cung c\u1ea5p gi\u1ea3i ph\u00e1p CRM &#8211; ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng h\u00e0ng \u0111\u1ea7u Vi\u1ec7t Nam v\u1edbi t\u1ea7m nh\u00ecn h\u01b0\u1edbng t\u1edbi th\u1ecb tr\u01b0\u1eddng \u0110\u00f4ng Nam \u00c1. Ph\u1ea7n m\u1ec1m cung c\u1ea5p r\u1ea5t nhi\u1ec1u c\u00e1c t\u00ednh n\u0103ng v\u1edbi c\u00f4ng ngh\u1ec7 hi\u1ec7n \u0111\u1ea1i gi\u00fap vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p d\u1ec5 d\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. CRMVIET t\u1ef1 h\u00e0o n\u1eb1m trong top 10 c\u00f4ng c\u1ee5 CRM t\u1ed1t nh\u1ea5t hi\u1ec7n nay t\u1ea1i Vi\u1ec7t Nam v\u00e0 tr\u00ean th\u1ebf gi\u1edbi<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"1024\" height=\"435\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-2.jpg\" alt=\"\" class=\"wp-image-25941\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-2.jpg 1024w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-2-476x202.jpg 476w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-2-952x404.jpg 952w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-2-980x416.jpg 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-2-480x204.jpg 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><strong>\u01afu \u0111i\u1ec3m<\/strong><\/p>\n\n\n\n<ul><li>Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 l\u00ean chi\u1ebfn d\u1ecbch c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, s\u1eafp x\u1ebfp kh\u00e1ch h\u00e0ng theo c\u00e1c m\u1ee9c \u0111\u1ed9 kh\u00e1c nhau, giao d\u1ecbch &#8211; b\u00e1o gi\u00e1- h\u1ee3p \u0111\u1ed3ng, giao vi\u1ec7c &#8211; nh\u1eafc nh\u1edf \u2026 gi\u00fap ng\u01b0\u1eddi d\u00f9ng d\u1ec5 d\u00e0ng ki\u1ec3m so\u00e1t c\u0169ng nh\u01b0 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch linh ho\u1ea1t v\u00e0 hi\u1ec7u qu\u1ea3.<\/li><li>Ng\u01b0\u1eddi d\u00f9ng d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i, c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng gi\u00fap cho vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p d\u1ec5 d\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/li><li>Ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi ng\u00e0nh ngh\u1ec1<\/li><li>Ph\u1ea7n m\u1ec1m \u0111\u01b0\u1ee3c nghi\u00ean c\u1ee9u t\u00edch h\u1ee3p v\u1edbi nhi\u1ec1u thi\u1ebft b\u1ecb hi\u1ec7n \u0111\u1ea1i kh\u00e1c nhau nh\u01b0 \u0111i\u1ec7n tho\u1ea1i, m\u00e1y t\u00ednh, m\u00e1y t\u00ednh b\u1ea3ng<\/li><li>T\u00edch h\u1ee3p T\u1ed5ng \u0111\u00e0i 3C MobiPhone cho ph\u00e9p thi\u1ebft l\u1eadp c\u00e1c cu\u1ed9c g\u1ecdi v\u00e0o hotline ph\u00e2n b\u1ed5 l\u00ean \u0111i\u1ec7n tho\u1ea1i c\u00e1 nh\u00e2n c\u1ee7a nh\u00e2n vi\u00ean kinh doanh m\u00e0 v\u1eabn c\u00f3 th\u1ec3 ghi \u00e2m cu\u1ed9c g\u1ecdi<\/li><li>T\u00edch h\u1ee3p Facebook: M\u1ecdi t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u1edbi Fanpage: Like, Share, Comment, Nh\u1eafn tin s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n v\u1ec1 ph\u1ea7n m\u1ec1m; Qu\u1ea3n l\u00fd nhi\u1ec1u Fanpage c\u00f9ng l\u00fac.<\/li><\/ul>\n\n\n\n<p><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/strong><\/p>\n\n\n\n<p>CRMVIET ho\u1ea1t \u0111\u1ed9ng tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a KPI. \u0110\u1ec3 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI c\u1ea7n c\u00f3 s\u1ef1 ki\u1ec3m \u0111\u1ecbnh, \u0111\u00e1nh gi\u00e1 c\u1ee7a nh\u1eefng nh\u00e0 chuy\u00ean m\u00f4n c\u00f3 hi\u1ec3u bi\u1ebft v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn, ph\u00f2ng ban. V\u1edbi b\u1ed9 ph\u1eadn chuy\u00ean tr\u00e1ch ngu\u1ed3n nh\u00e2n l\u1ef1c, c\u00e1c nh\u00e0 chuy\u00ean m\u00f4n ph\u1ea3i \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan, khoa h\u1ecdc.<\/p>\n\n\n\n<p><strong>B\u1ea3ng gi\u00e1<\/strong><\/p>\n\n\n\n<ul><li>Standard: 10.500.000VN\u0110\/5 ng\u01b0\u1eddi d\u00f9ng.<\/li><li>Professional: 14.500.000\/ 10 ng\u01b0\u1eddi d\u00f9ng.<\/li><li>Pro Call: 21.500.000\/ 15 ng\u01b0\u1eddi d\u00f9ng.<\/li><li>Enterprise: 35.500.000\/ 30 ng\u01b0\u1eddi d\u00f9ng.<\/li><\/ul>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"3_SINNOVA_CRM\"><\/span>3. SINNOVA CRM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng SINNOVA-CRM l\u00e0 m\u1ed9t trong s\u1ed1 nh\u1eefng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t hi\u1ec7n nay t\u1ea1i Vi\u1ec7t Nam v\u00e0 tr\u00ean th\u1ebf gi\u1edbi, \u0111\u01b0\u1ee3c c\u00e1c doanh nghi\u1ec7p s\u1eed d\u1ee5ng v\u1edbi m\u1ee5c \u0111\u00edch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 nh\u1ea5t. Ph\u1ea7n m\u1ec1m cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 nh\u1ea5t nh\u1eefng c\u00f4ng c\u1ee5 hay c\u00e1c quy tr\u00ecnh cho vi\u1ec7c ho\u1ea1t \u0111\u1ed9ng marketing, c\u00e1c d\u1ecbch v\u1ee5 b\u00e1n h\u00e0ng c\u0169ng nh\u01b0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 nhi\u1ec1u nh\u1eefng ho\u1ea1t \u0111\u1ed9ng kh\u00e1c h\u1ed7 tr\u1ee3 c\u00f4ng vi\u1ec7c t\u1ed1t nh\u1ea5t.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"1280\" height=\"897\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-3.png\" alt=\"\" class=\"wp-image-25942\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-3.png 1280w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-3-338x237.png 338w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-3-676x474.png 676w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-3-1080x757.png 1080w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-3-980x687.png 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-3-480x336.png 480w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure><\/div>\n\n\n\n<p><strong>\u01afu \u0111i\u1ec3m<\/strong><\/p>\n\n\n\n<ul><li>Giao di\u1ec7n web ch\u1ea1y tr\u00ean m\u00e1y t\u00ednh, m\u00e1y t\u00ednh b\u1ea3ng, \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh, d\u1ec5 s\u1eed d\u1ee5ng, d\u1ec5 n\u1eafm b\u1eaft.<\/li><li>V\u1eadn h\u00e0nh online, m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i.<\/li><li>Ph\u1ea7n m\u1ec1m SINNOVA CRM t\u1ed5 ch\u1ee9c h\u1ec7 th\u1ed1ng c\u00e2y th\u01b0 m\u1ee5c, l\u01b0u tr\u1eef t\u00e0i li\u1ec7u, ph\u00e2n quy\u1ec1n d\u1ec5 d\u00e0ng gi\u00fap qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng, ch\u00ednh x\u00e1c v\u00e0 hi\u1ec7u qu\u1ea3.<\/li><li>Nh\u1edd v\u00e0o ph\u1ea7n m\u1ec1m n\u00e0y c\u00e1c nh\u00e0 ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c d\u1ec5 d\u00e0ng l\u00ean chi\u1ebfn d\u1ecbch marketing qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng cho doanh nghi\u1ec7p m\u00ecnh<\/li><\/ul>\n\n\n\n<p><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<ul><li>SINNOVA CRM s\u1eed d\u1ee5ng gi\u1ea3i ph\u00e1p Cloud. M\u1eb7c d\u00f9 c\u00f4ng ngh\u1ec7 n\u00e0y c\u00f3 nhi\u1ec1u t\u00ednh n\u0103ng v\u01b0\u1ee3t tr\u1ed9i nh\u01b0ng v\u1ea5n \u0111\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin v\u1eabn c\u00f2n b\u1ecb lo ng\u1ea1i. C\u00e1c th\u00f4ng tin doanh nghi\u1ec7p l\u01b0u tr\u1eef tr\u00ean \u0111\u00e1m m\u00e2y c\u00f3 kh\u1ea3 n\u0103ng b\u1ecb t\u1ea5n c\u00f4ng t\u1eeb b\u00ean ngo\u00e0i. Internet kh\u00f4ng ho\u00e0n to\u00e0n an to\u00e0n, do \u0111\u00f3 c\u00e1c d\u1eef li\u1ec7u nh\u1ea1y c\u1ea3m lu\u00f4n c\u00f3 kh\u1ea3 n\u0103ng g\u1eb7p r\u1ee7i ro.<\/li><li>Qu\u1ea3n l\u00fd d\u1eef li\u1ec7u trong \u0111\u00e1m m\u00e2y kh\u00e1 ph\u1ee9c t\u1ea1p. H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd l\u01b0u tr\u1eef hi\u1ec7n t\u1ea1i c\u1ee7a doanh nghi\u1ec7p kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng t\u00edch h\u1ee3p t\u1ed1t v\u1edbi h\u1ec7 th\u1ed1ng c\u1ee7a nh\u00e0 cung c\u1ea5p \u0111\u00e1m m\u00e2y.<\/li><\/ul>\n\n\n\n<p><strong>B\u1ea3ng gi\u00e1<\/strong><\/p>\n\n\n\n<p>G\u00f3i ph\u1ea7n m\u1ec1m SINNOVA CRM.<\/p>\n\n\n\n<ul><li>Basic: 90.000VN\u0110\/ng\u01b0\u1eddi\/th\u00e1ng.<\/li><li>Standard: 190.000VN\u0110\/ng\u01b0\u1eddi\/th\u00e1ng.<\/li><li>Business: 230.000VN\u0110\/ng\u01b0\u1eddi\/th\u00e1ng.<\/li><li>Enterprise: 270.000VN\u0110\/ng\u01b0\u1eddi\/th\u00e1ng.<\/li><\/ul>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"4_genCRM\"><\/span>4. genCRM.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>GenCRM l\u00e0 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb quan h\u1ec7 kh\u00e1ch h\u00e0ng thu\u1ea7n Vi\u1ec7t, \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean nhu c\u1ea7u th\u1ef1c ti\u1ec5n v\u00e0 v\u0103n h\u00f3a kinh doanh c\u1ee7a ng\u01b0\u1eddi Vi\u1ec7t Nam. GenCRM l\u00e0 c\u00f4ng c\u1ee5 CRM m\u1ea1nh m\u1ebd h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng kinh doanh, chu\u1ea9n h\u00f3a quy tr\u00ecnh v\u00e0 t\u1eeb \u0111\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau t\u1ed1i \u0111a h\u00f3a l\u1ee3i nhu\u1eadn c\u1ee7a m\u00ecnh v\u1edbi r\u1ea5t nhi\u1ec1u t\u00ednh n\u0103ng t\u00edch h\u1ee3p s\u1eb5n c\u00f9ng kh\u1ea3 n\u0103ng t\u00f9y bi\u1ebfn linh ho\u1ea1t.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"960\" height=\"480\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-4.png\" alt=\"\" class=\"wp-image-25943\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-4.png 960w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-4-474x237.png 474w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-4-948x474.png 948w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-4-238x118.png 238w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-4-480x240.png 480w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure><\/div>\n\n\n\n<p><strong>\u01afu \u0111i\u1ec3m<\/strong><\/p>\n\n\n\n<ul><li>ph\u1ea7n m\u1ec1m c\u00f3 phi\u00ean b\u1ea3n chu\u1ea9n ph\u00f9 h\u1ee3p v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c doanh nghi\u1ec7p c\u00f3 quy m\u00f4 v\u1eeba v\u00e0 nh\u1ecf v\u1edbi c\u00e1c quy tr\u00ecnh qu\u1ea3n l\u00fd kh\u00f4ng qu\u00e1 ph\u1ee9c t\u1ea1p<\/li><li>C\u00e1c ch\u1ee9c n\u0103ng c\u00f4ng c\u1ee5 trong ph\u1ea7n m\u1ec1m genCRM \u0111\u00e3 \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a v\u00ec th\u1ebf th\u1eddi gian tri\u1ec3n khai nhanh<\/li><li>L\u01b0u tr\u1eef d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng t\u1ed1t v\u00e0 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap cho nh\u00e0 doanh nghi\u1ec7p \u0111\u01b0a ra \u0111\u01b0\u1ee3c c\u00e1c chi\u1ebfn l\u01b0\u1ee3c marketing t\u1ed1t h\u01a1n so v\u1edbi c\u00e1c chi\u1ebfn l\u01b0\u1ee3c c\u0169 v\u00e0 gi\u00fap cho doanh nghi\u1ec7p ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng t\u1ed1t h\u01a1n gi\u00fap cho vi\u1ec7c b\u00e1n h\u00e0ng v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u n\u0103ng v\u00e0 hi\u1ec7u qu\u1ea3 cao h\u01a1n.<\/li><li>Gi\u00e1 r\u1ebb.<\/li><\/ul>\n\n\n\n<p><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/strong><\/p>\n\n\n\n<ul><li>Ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c doanh nghi\u1ec7p c\u00f3 quy m\u00f4 v\u1eeba v\u00e0 nh\u1ecf h\u01a1n l\u00e0 so v\u1edbi c\u00e1c doanh nghi\u1ec7p l\u1edbn<\/li><li>T\u00ednh linh ho\u1ea1t ch\u01b0a cao<\/li><\/ul>\n\n\n\n<p>B\u1ea3ng gi\u00e1<\/p>\n\n\n\n<p>G\u00f3i ph\u1ea7n m\u1ec1m Gen CRM.<br><\/p>\n\n\n\n<ul><li>G1: 300.000VN\u0110\/5 ng\u01b0\u1eddi\/th\u00e1ng.<\/li><li>G2: 500,000VN\u0110\/10 ng\u01b0\u1eddi\/th\u00e1ng.<\/li><li>G3: 1.000.000 VN\u0110\/30 ng\u01b0\u1eddi\/th\u00e1ng<\/li><\/ul>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"5_CRM_cua_3F_Solutions\"><\/span>5. CRM c\u1ee7a 3F Solutions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>N\u1ebfu b\u1ea1n c\u1ea7n m\u1ed9t ph\u1ea7n m\u1ec1m CRM qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng tr\u00ean website, th\u00ec CRM c\u1ee7a 3F Solutions c\u0169ng l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn t\u1ed1t nh\u1ea5t d\u00e0nh cho b\u1ea1n. Ph\u1ea7n m\u1ec1m hi\u1ec7n \u0111ang \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn v\u1edbi r\u1ea5t nhi\u1ec1u t\u00ednh n\u0103ng hi\u1ec7n \u0111\u1ea1i. Data kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c thu th\u1eadp t\u1eeb qqu\u1ea3ng c\u00e1o online v\u00e0 c\u00e1c ti\u1ec7n \u00edch tr\u00ean weebsite v\u1edbi th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng. CRM c\u1ee7a 3F Solutions lu\u00f4n c\u1ed1 g\u1eafng h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p b\u1ea1n qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t \u0111\u1ec3 thu h\u00fat l\u01b0\u1ee3ng l\u1edbn kh\u00e1ch h\u00e0ng v\u00e0 l\u1ea5y \u0111\u01b0\u1ee3c l\u00f2ng trung th\u00e0nh t\u1eeb h\u1ecd, gi\u00fap doanh nghi\u1ec7p b\u1ea1n t\u0103ng l\u1ee3i nhu\u1eadn m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"1919\" height=\"1080\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123.png\" alt=\"\" class=\"wp-image-25944\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123.png 1919w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123-421x237.png 421w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123-842x474.png 842w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123-1536x864.png 1536w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123-1080x608.png 1080w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123-1280x720.png 1280w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123-980x552.png 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-123-480x270.png 480w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/figure><\/div>\n\n\n\n<p><strong>\u01afu \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<ul><li>Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng truy c\u1eadp v\u00e0o website t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau. Ngu\u1ed3n th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c cung c\u1ea5p m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c<\/li><li>Qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng theo tag, ghi ch\u00fa l\u1ea1i tr\u1ea1ng th\u00e1i kh\u00e1ch h\u00e0ng<\/li><li>T\u00ecm ki\u1ebfm \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c<\/li><li>Ti\u1ebft ki\u1ec7m th\u1eddi gian : B\u1ea1n s\u1ebd kh\u00f4ng c\u00f2n ph\u1ea3i t\u1ed1n th\u1eddi gian cho c\u00e1c \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin kh\u00e1ch h\u00e0ng b\u1eb1ng nh\u1eefng c\u00e1ch th\u00f4ng th\u01b0\u1eddng ho\u1eb7c \u0111\u1ee3i kh\u00e1ch h\u00e0ng li\u00ean l\u1ea1c v\u1edbi m\u00ecnh.<\/li><li>Ti\u1ebft ki\u1ec7m chi ph\u00ed: H\u1ea7u h\u1ebft c\u00e1c ph\u1ea7n m\u1ec1m CRM \u0111\u1ec1u c\u00f3 chi ph\u00ed t\u01b0\u01a1ng \u0111\u1ed1i cao, ri\u00eang \u0111\u1ed1i v\u1edbi 3F s\u1ebd cung c\u1ea5p cho b\u1ea1n ch\u1ec9 v\u1edbi 199k\/th\u00e1ng m\u00e0 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ea7n m\u1ec1m v\u1eabn r\u1ea5t t\u1ed1t<\/li><li>Giao di\u1ec7n th\u00e2n thi\u1ec7n, d\u1ec5 ti\u1ebfp c\u1eadn v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng<\/li><li>\u0110a d\u1ea1ng th\u00f4ng tin kh\u00e1ch h\u00e0ng: Ngo\u00e0i email, c\u00f4ng c\u1ee5 n\u00e0y c\u00f2n cung c\u1ea5p th\u00eam t\u00ean s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, \u0111\u1ecba ch\u1ec9, t\u00ean c\u00f4ng ty, d\u1ecbch v\u1ee5,\u2026<\/li><li>\u0110\u1ed9i ng\u0169 nh\u00e2n vi\u00ean ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u1edbi k\u1ef9 n\u0103ng v\u00e0 chuy\u00ean m\u00f4n cao. C\u00e1c nh\u00e2n vi\u00ean \u0111\u1ec1u \u0111\u1eb7t vi\u1ec7c l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u.<\/li><li>\u0110\u1ed9 ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ed9 b\u1ea3o m\u1eadt th\u00f4ng tin cao<\/li><\/ul>\n\n\n\n<p><strong>H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 CRM c\u1ee7a 3F Solutions<\/strong><\/p>\n\n\n\n<p>\u0110\u1ec3 \u0111\u0103ng nh\u00e2p v\u00e0o h\u1ec7 th\u1ed1ng FFF b\u1eb1ng c\u00e1ch click v\u00e0o n\u00fat &#8220;\u0110\u0103ng k\u00fd&#8221; \u1edf tr\u00ean g\u00f3c ph\u1ea3i m\u00e0n h\u00ecnh ho\u1eb7c nh\u1ea5p <a href=\"http:\/\/admin.fff.com.vn\/\">v\u00e0o \u0111\u00e2y<\/a><\/p>\n\n\n\n<p>Sau \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp v\u00e0o danh s\u00e1ch kh\u00e1ch h\u00e0ng theo 2 c\u00e1ch:<\/p>\n\n\n\n<ul><li>C\u00e1ch 1: Nh\u1ea5p ch\u1ecdn tab Ch\u0103m kh\u00e1ch, v\u00e0 nh\u1ea5p v\u00e0o icon Danh s\u00e1ch kh\u00e1ch h\u00e0ng <\/li><li>C\u00e1ch 2: Nh\u1ea5p ch\u1ecdn tab Data kh\u00e1ch<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"1849\" height=\"907\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7.png\" alt=\"\" class=\"wp-image-25945\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7.png 1849w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7-476x233.png 476w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7-952x467.png 952w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7-238x118.png 238w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7-1536x753.png 1536w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7-1080x530.png 1080w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7-1280x628.png 1280w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7-980x481.png 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/\u1ea3nh-7-480x235.png 480w\" sizes=\"(max-width: 1849px) 100vw, 1849px\" \/><\/figure><\/div>\n\n\n\n<p>L\u00fac n\u00e0y, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb to\u00e0n b\u1ed9 th\u00f4ng th\u1ecb kh\u00e1ch h\u00e0ng m\u00e0 b\u1ea1n \u0111\u00e3 thu th\u1eadp \u0111\u01b0\u1ee3c t\u1eeb c\u00e1c b\u1ed9 c\u00f4ng c\u1ee5 c\u1ee7a FFF. B\u00e1o c\u00e1o c\u1ee7a FFF bao g\u1ed3m:<\/p>\n\n\n\n<ul><li><strong>Kh\u00e1ch h\u00e0ng:<\/strong> T\u00ean kh\u00e1ch h\u00e0ng, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, \u0111\u1ecba ch\u1ec9, email<\/li><li><strong>Email:<\/strong> Kh\u00e1ch h\u00e0ng truy c\u1eadp v\u00e0o website b\u1eb1ng email n\u00e0o<\/li><li><strong>Ngu\u1ed3n kh\u00e1ch h\u00e0ng:<\/strong> kh\u00e1ch h\u00e0ng \u0111\u1ebfn t\u1eeb c\u00f4ng c\u1ee5 n\u00e0o<\/li><li><strong>H\u00e0nh \u0111\u1ed9ng:<\/strong> b\u1ea1n c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng<\/li><li><strong>T\u1eeb trang:<\/strong> kh\u00e1ch h\u00e0ng \u0111\u00f3 \u0111\u1ebfn t\u1eeb trang n\u00e0o tr\u00ean website<\/li><li><strong>Th\u00f4ng tin IP:<\/strong> Kh\u00e1ch h\u00e0ng truy c\u1eadp v\u00e0o website b\u1eb1ng thi\u1ebft b\u1ecb n\u00e0o, Kh\u00e1ch h\u00e0ng \u0111ang s\u1eed d\u1ee5ng nh\u00e0 m\u1ea1ng n\u00e0o<\/li><li><strong>V\u1ecb tr\u00ed:<\/strong> V\u1ecb tr\u00ed hi\u1ec7n t\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng \u0111ang truy c\u1eadp<\/li><li><strong>Th\u1eddi gian t\u1ea1o:<\/strong> th\u1eddi gian thu \u0111\u01b0\u1ee3c th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/li><\/ul>\n\n\n\n<p>B\u1ea1n ch\u1ecdn t\u00e0i kho\u1ea3n ng\u00e0y \u0111\u1ec3 xem danh s\u00e1ch t\u00e0i kho\u1ea3n kh\u00e1ch h\u00e0ng t\u1ea1i g\u00f3c ph\u1ea3i m\u00e0n h\u00ecnh<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1919\" height=\"1080\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y.png\" alt=\"\" class=\"wp-image-25946\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y.png 1919w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y-421x237.png 421w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y-842x474.png 842w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y-1536x864.png 1536w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y-1080x608.png 1080w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y-1280x720.png 1280w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y-980x552.png 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/data-kh\u00e1ch-h\u00e0ng-ch\u1ecdn-ng\u00e0y-480x270.png 480w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/figure>\n\n\n\n<p>N\u1ebfu b\u1ea1n mu\u1ed1n xem b\u00e1o c\u00e1o kh\u00e1ch h\u00e0ng t\u1ea1i m\u1ee5c \u201c<strong>B\u00e1o c\u00e1o hi\u1ec7u qu\u1ea3<\/strong>\u201d. Trong m\u1ee5c n\u00e0y, ch\u00fang ta s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c th\u1ed1ng k\u00ea t\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch h\u00e0ng, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng \u0111ang truy c\u1eadp, kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 t\u1ed5ng l\u01b0\u1ee3t truy c\u1eadp. T\u1eeb \u0111\u00f3 gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c s\u00e2u s\u00e1t h\u01a1n, th\u00fac \u0111\u1ea9y h\u00e0nh vi mua b\u00e1n hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1914\" height=\"896\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/bao-cao-cham-khach.png\" alt=\"\" class=\"wp-image-25947\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/bao-cao-cham-khach.png 1914w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/bao-cao-cham-khach-1280x599.png 1280w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/bao-cao-cham-khach-980x459.png 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/bao-cao-cham-khach-480x225.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1914px, 100vw\" \/><\/figure>\n\n\n\n<p>Ngo\u00e0i ra 3F c\u00f2n cung c\u1ea5p app \u0111\u1ec3 t\u1ea3i v\u1ec1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 m\u00e1y t\u00ednh b\u1ea3ng. B\u1ea1n c\u00f3 th\u1ec3 ch\u0103m s\u00f3c v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i. \u0110\u1eb7c bi\u1ec7t, app s\u1ebd th\u00f4ng b\u00e1o cho b\u1ea1n ngay khi c\u00f3 kh\u00e1ch nh\u1eafn tin ho\u1eb7c \u0111\u1ec3 l\u1ea1i th\u00f4ng tin tr\u00ean website c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 b\u00e0i vi\u1ebft v\u1ec1 CRM L\u00e0 G\u00ec? Top 5 C\u00f4ng C\u1ee5 CRM Ph\u1ed5 Bi\u1ebfn 2020. FFF hy v\u1ecdng c\u00f3 th\u1ec3 cung c\u1ea5p cho c\u00e1c b\u1ea1n nhi\u1ec1u th\u00f4ng tin h\u1eefu \u00edch trong vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 CRM c\u1ee7a 3F Solution ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed <a href=\"http:\/\/admin.fff.com.vn\/\">t\u1ea1i \u0111\u00e2y<\/a> nh\u00e9. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1424\" height=\"863\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/app-dien-thoai.png\" alt=\"\" class=\"wp-image-25948\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/app-dien-thoai.png 1424w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/app-dien-thoai-1280x776.png 1280w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/app-dien-thoai-980x594.png 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2020\/07\/app-dien-thoai-480x291.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1424px, 100vw\" \/><\/figure>\n\n\n\n<p>\u0110\u1eebng qu\u00ean ti\u1ebfp t\u1ee5c theo d\u00f5i blog c\u1ee7a FFF&nbsp;<a href=\"https:\/\/fff.com.vn\/category\/huong-dan\/\">t\u1ea1i \u0111\u00e2y<\/a>&nbsp;\u0111\u1ec3 xem c\u00e1c chia s\u1ebb kh\u00e1c v\u1ec1 Marketing Online t\u1eeb 3F Solutions nh\u00e9. N\u1ebfu b\u1ea1n c\u1ea7n s\u1ef1 tr\u1ee3 gi\u00fap ho\u1eb7c c\u00f3 v\u1ea5n \u0111\u1ec1 c\u1ea7n trao \u0111\u1ed5i v\u1edbi chuy\u00ean gia c\u1ee7a 3F, h\u00e3y li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua s\u1ed1 hotline&nbsp;<strong>0901 47 48 46<\/strong>&nbsp;ho\u1eb7c&nbsp;<a href=\"https:\/\/www.facebook.com\/fff.com.vn\/\">trang fanpage ch\u00ednh th\u1ee9c c\u1ee7a FFF<\/a>. Ngo\u00e0i ra, h\u00e3y tham gia&nbsp;<a href=\"https:\/\/www.facebook.com\/fff.com.vn\/\">C\u1ed9ng \u0111\u1ed3ng Google AdWords Vi\u1ec7t Nam<\/a>&nbsp;\u0111\u1ec3 nh\u1eadn th\u00eam th\u00f4ng tin hay t\u1eeb c\u00e1c th\u00e0nh vi\u00ean trong c\u1ed9ng \u0111\u1ed3ng nh\u00e9!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u1ee5c l\u1ee5c CRM l\u00e0 g\u00ec ?1. Halozend CRM2. CRMVIET3. SINNOVA CRM4. genCRM.5. CRM c\u1ee7a 3F Solutions Kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn s\u1ef1 t\u1ed3n t\u1ea1i c\u1ee7a m\u1ed9t doanh nghi\u1ec7p. V\u00ec v\u1eady, m\u1ed9t doanh nghi\u1ec7p mu\u1ed1n \u0111\u1ee9ng v\u1eefng tr\u00ean th\u01b0\u01a1ng tr\u01b0\u1eddng th\u00ec c\u1ea7n ph\u1ea3i c\u00f3 c\u00e1c chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd [&hellip;]<\/p>\n","protected":false},"author":706,"featured_media":25950,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts\/25936"}],"collection":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/users\/706"}],"replies":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/comments?post=25936"}],"version-history":[{"count":0,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts\/25936\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/media\/25950"}],"wp:attachment":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/media?parent=25936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/categories?post=25936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/tags?post=25936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}