<\/span><\/h2>\n\n\n\nL\u00f2ng tin l\u00e0 ph\u01b0\u01a1ng th\u1ee9c ng\u1eafn nh\u1ea5t \u0111\u1ec3 thu h\u00fat t\u0103ng kh\u00e1ch h\u00e0ng. Khi\u1ebfn h\u1ecd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh h\u01a1n \u0111\u1ed1i v\u1edbi website c\u1ee7a b\u1ea1n. Cho d\u00f9 b\u1ea1n c\u00f3 nhi\u1ec1u \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh hay kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u s\u1ef1 l\u1ef1a ch\u1ecdn nh\u01b0ng ch\u1ec9 c\u1ea7n b\u1ea1n mang l\u1ea1i s\u1ef1 hi\u1ec7u qu\u1ea3, s\u1ef1 an to\u00e0n cho kh\u00e1ch h\u00e0ng. B\u1ea1n \u0111\u00e3 th\u00e0nh c\u00f4ng khi l\u1ea5y \u0111\u01b0\u1ee3c l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng cho nh\u1eefng l\u1ea7n comeback ti\u1ebfp theo. Nh\u1eefng c\u00e1ch th\u1ee9c x\u00e2y d\u1ef1ng l\u00f2ng tin kh\u00e1ch h\u00e0ng<\/p>\n\n\n\n
Hi\u1ec3n th\u1ecb nh\u1eadn x\u00e9t kh\u00e1ch h\u00e0ng \u0111ang v\u00e0 \u0111\u00e3 s\u1eed d\u1ee5ng<\/p>\n\n\n\n
S\u1eeda so\u1ea1n ph\u1ea7n gi\u1edbi thi\u1ec7u th\u1eadt cu\u1ed1n h\u00fat.<\/p>\n\n\n\n
\u0110\u0103ng t\u1ea3i c\u00e1c b\u1eb1ng ch\u1ee9ng v\u1ec1 c\u00e1c gi\u1ea3i th\u01b0\u1edfng, ch\u1ee9ng nh\u1eadn \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n\n\n\n <\/figure><\/li><\/ul><\/figure>\n\n\n\n<\/span>Ch\u1ee7 \u0111\u1ed9ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h2>\n\n\n\nKhi kh\u00e1ch h\u00e0ng \u0111\u00e3 quen v\u1edbi vi\u1ec7c truy c\u1eadp v\u00e0o website c\u1ee7a b\u1ea1n th\u00ec b\u1ea1n c\u1ea7n th\u1ef1c hi\u1ec7n vi\u1ec7c t\u00ecm \u0111\u1ebfn h\u1ecd tr\u01b0\u1edbc khi h\u1ecd c\u1ea7n. H\u00e3y ch\u1ee7 \u0111\u1ed9ng g\u1eedi \u0111\u1ebfn kh\u00e1ch h\u00e0ng nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i. Nh\u1eefng s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 m\u1edbi, hay nh\u1eefng b\u00e0i vi\u1ebft li\u00ean quan \u0111\u1ebfn n\u1ed9i dung h\u1ecd \u0111ang quan t\u00e2m. Khi \u0111\u00f3 nh\u1eefng th\u00f4ng tin n\u00e0y nh\u01b0 m\u1ed9t l\u1eddi khuy\u1ebfn kh\u00edch h\u1ecd mua h\u00e0ng tr\u1edf l\u1ea1i hay kh\u01a1i m\u00e0o h\u1ee9ng th\u00fa cho h\u1ecd gi\u00fap h\u1ecd t\u00edch c\u1ef1c h\u01a1n.<\/p>\n\n\n\n
<\/span>Ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i ri\u00eang v\u1edbi kh\u00e1ch h\u00e0ng trung th\u00e0nh<\/span><\/h2>\n\n\n\nTheo nghi\u00ean c\u1ee9u c\u1ee7a Gartner Group, 20% kh\u00e1ch h\u00e0ng hi\u1ec7n c\u00f3 c\u1ee7a doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ea1o ra 80% l\u1ee3i nhu\u1eadn cho m\u00ecnh. \u0110\u00e2y ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a gi\u00fap doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng v\u00e0 th\u00e0nh c\u00f4ng kh\u00f4ng ch\u1ec9 d\u1ef1a tr\u00ean vi\u1ec7c thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi m\u00e0 quan tr\u1ecdng h\u01a1n l\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t doanh thu b\u1ec1n v\u1eefng v\u1edbi kh\u00e1ch h\u00e0ng trung th\u00e0nh hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n
Do v\u1eady, \u0111\u1ec3 c\u00f3 th\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng m\u00f9a th\u1ea5p \u0111i\u1ec3m hi\u1ec7u qu\u1ea3, kh\u00e1ch s\u1ea1n \u0111\u1eebng qu\u00ean \u0111\u01b0a ra nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, ch\u00ednh s\u00e1ch gi\u1ea3m gi\u00e1 d\u00e0nh ri\u00eang cho nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng trung th\u00e0nh. B\u1edfi kh\u00e1ch h\u00e0ng trung th\u00e0nh ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng mang l\u1ea1i ngu\u1ed3n kh\u00e1ch \u1ed5n \u0111\u1ecbnh v\u00e0 l\u00e0 k\u00eanh truy\u1ec1n th\u00f4ng hi\u1ec7u qu\u1ea3 \u0111\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n c\u1ee7a b\u1ea1n. C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft c\u0169ng g\u00f3p ph\u1ea7n trong vi\u1ec7c thu h\u00fat kh\u00e1ch h\u00e0ng c\u0169 \u0111\u1ebfn v\u1edbi kh\u00e1ch s\u1ea1n nhi\u1ec1u h\u01a1n m\u00f9a trung ho\u1eb7c th\u1ea5p \u0111i\u1ec3m.<\/p>\n\n\n\n <\/figure>\n\n\n\n