{"id":21875,"date":"2019-11-26T16:15:50","date_gmt":"2019-11-26T09:15:50","guid":{"rendered":"https:\/\/fff.com.vn\/?p=21875"},"modified":"2020-08-07T14:30:05","modified_gmt":"2020-08-07T07:30:05","slug":"7-ly-do-doanh-nghiep-nen-dung-live-chat-v6-tren-website","status":"publish","type":"post","link":"https:\/\/fff.com.vn\/7-ly-do-doanh-nghiep-nen-dung-live-chat-v6-tren-website\/","title":{"rendered":"7 l\u00fd do doanh nghi\u1ec7p n\u00ean d\u00f9ng Live chat V6 tr\u00ean website"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-flat ez-toc-white\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/fff.com.vn\/7-ly-do-doanh-nghiep-nen-dung-live-chat-v6-tren-website\/#Tai_sao_su_dung_cong_cu_live_chat\" title=\"T\u1ea1i sao s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 live chat\">T\u1ea1i sao s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 live chat<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/fff.com.vn\/7-ly-do-doanh-nghiep-nen-dung-live-chat-v6-tren-website\/#1_Cai_thien_trai_nghiem_khach_hang_voi_live_chat\" title=\"1) C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi live chat\">1) C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi live chat<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/fff.com.vn\/7-ly-do-doanh-nghiep-nen-dung-live-chat-v6-tren-website\/#2_Tang_doanh_so_va_loi_nhuan\" title=\"2) T\u0103ng doanh s\u1ed1 v\u00e0 l\u1ee3i nhu\u1eadn\">2) T\u0103ng doanh s\u1ed1 v\u00e0 l\u1ee3i nhu\u1eadn<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/fff.com.vn\/7-ly-do-doanh-nghiep-nen-dung-live-chat-v6-tren-website\/#3_Tang_hieu_qua_to_chuc_tiet_kiem_chi_phi\" title=\"3) T\u0103ng hi\u1ec7u qu\u1ea3 t\u1ed5 ch\u1ee9c ti\u1ebft ki\u1ec7m chi ph\u00ed\">3) T\u0103ng hi\u1ec7u qu\u1ea3 t\u1ed5 ch\u1ee9c ti\u1ebft ki\u1ec7m chi ph\u00ed<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/fff.com.vn\/7-ly-do-doanh-nghiep-nen-dung-live-chat-v6-tren-website\/#6_Tich_hop_tren_Destop_va_Dien_thoai\" title=\"6) T\u00edch h\u1ee3p tr\u00ean Destop v\u00e0 \u0110i\u1ec7n tho\u1ea1i\">6) T\u00edch h\u1ee3p tr\u00ean Destop v\u00e0 \u0110i\u1ec7n tho\u1ea1i<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/fff.com.vn\/7-ly-do-doanh-nghiep-nen-dung-live-chat-v6-tren-website\/#7_Ai_nen_su_dung_Chatbot\" title=\"7) Ai n\u00ean s\u1eed d\u1ee5ng Chatbot?\">7) Ai n\u00ean s\u1eed d\u1ee5ng Chatbot?<\/a><\/li><\/ul><\/nav><\/div>\n<p><a href=\"http:\/\/bit.ly\/33r0G6s\" target=\"_blank\" rel=\"noopener\"><strong>Live chat<\/strong><\/a> l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 c\u00f3 th\u1ec3 giao ti\u1ebfp, t\u01b0\u01a1ng t\u00e1c v\u1edbi con ng\u01b0\u1eddi th\u00f4ng qua tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u00e3 \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh s\u1eb5n.<\/p>\n<p><strong>Live chat<\/strong> \u0111ang ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t k\u00eanh v\u00f4 c\u00f9ng hi\u1ec7u qu\u1ea3 trong vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 b\u00e1n h\u00e0ng. So v\u1edbi email, \u0111i\u1ec7n tho\u1ea1i hay messenger th\u00ec s\u1eed d\u1ee5ng live chat th\u1ef1c s\u1ef1 c\u00f3 nhi\u1ec1u l\u1ee3i th\u1ebf h\u01a1n c\u1ea3. V\u00ec v\u1eady n\u1ebfu b\u1ea1n \u0111ang mu\u1ed1n x\u00e2y d\u1ef1ng m\u1ed9t website chuy\u00ean nghi\u1ec7p v\u00e0 ph\u00e1t tri\u1ec3n h\u00e3y ch\u1ecdn cho m\u00ecnh m\u1ed9t trong c\u00e1c ph\u1ea7n m\u1ec1m live chat t\u1ed1t nh\u1ea5t hi\u1ec7n nay \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1eafc l\u1ef1c nh\u00e9.<\/p>\n<p>N\u1ec1n t\u1ea3ng t\u1ea1o Chatbot \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o v\u1edbi kh\u1ea3 n\u0103ng t\u1ef1 h\u1ecdc \u0111\u1ec3 t\u0103ng th\u00eam s\u1ef1 th\u00f4ng minh c\u1ee7a m\u00e1y<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-22129\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-1.jpg\" alt=\"\" width=\"927\" height=\"519\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-1.jpg 927w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-1-480x269.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 927px, 100vw\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Tai_sao_su_dung_cong_cu_live_chat\"><\/span>T\u1ea1i sao s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 live chat<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 to\u00e0n b\u1ed9 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c, h\u1ed7 tr\u1ee3 c\u1ee7a doanh nghi\u1ec7p t\u1edbi kh\u00e1ch h\u00e0ng trong su\u1ed1t qu\u00e1 tr\u00ecnh tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 nh\u1eb1m \u0111\u00e1p \u1ee9ng nh\u1eefng nhu c\u1ea7u mong mu\u1ed1n c\u1ee7a h\u1ecd.<\/p>\n<p class=\"graf graf--p\">B\u1ea5t k\u00ec m\u1ed9t kh\u00e1ch h\u00e0ng n\u00e0o khi tr\u1ea3i nghi\u1ec7m mua h\u00e0ng c\u0169ng \u0111\u1ec1u mong mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c, nhanh ch\u00f3ng t\u1eeb doanh nghi\u1ec7p.<\/p>\n<p class=\"graf graf--p\">S\u1eed d\u1ee5ng chatbot c\u00f3 th\u1ec3 mang l\u1ea1i nh\u1eefng c\u1ea3i ti\u1ebfn m\u1ea1nh m\u1ebd trong vi\u1ec7c cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u00edch c\u1ef1c.<\/p>\n<ul>\n<li>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng 24\/7 k\u1ec3 c\u1ea3 khi b\u1ea1n ng\u1ee7<\/li>\n<li>T\u0103ng h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng khi \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c t\u1eadn t\u00ecnh b\u1ea5t c\u1ee9 khi n\u00e0o h\u1ecd c\u1ea7n<\/li>\n<li>Gi\u1ea3m chi ph\u00ed lao \u0111\u1ed9ng v\u00ec b\u1ea1n kh\u00f4ng ph\u1ea3i thu\u00ea th\u00eam nhi\u1ec1u nh\u00e2n vi\u00ean tr\u1ef1c chat c\u1ea3 ng\u00e0y l\u1eabn \u0111\u00eam<\/li>\n<\/ul>\n<p>Ngo\u00e0i ra, khi s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 <a href=\"http:\/\/bit.ly\/375kFdV\" target=\"_blank\" rel=\"noopener\">Live chat V6 c\u1ee7a FFF<\/a>, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c:<\/p>\n<ul>\n<li>L\u01b0u tr\u1eef, qu\u1ea3n l\u00fd v\u00e0 ch\u0103m s\u00f3c t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng trong c\u00f9ng m\u1ed9t \u1ee9ng d\u1ee5ng<\/li>\n<li>L\u00ean k\u1ecbch b\u1ea3n \u0111\u01a1n gi\u1ea3n, th\u00f4ng minh<\/li>\n<li>B\u00e1o c\u00e1o r\u00f5 r\u00e0ng, tr\u1ef1c quan<\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-21947 size-full\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/cong-cu-live-chat.gif\" alt=\"\" width=\"1078\" height=\"492\" \/><\/p>\n<h2 class=\"graf graf--h3\"><span class=\"ez-toc-section\" id=\"1_Cai_thien_trai_nghiem_khach_hang_voi_live_chat\"><\/span>1) C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi live chat<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"graf graf--p\"><strong class=\"markup--strong markup--p-strong\"><em class=\"markup--em markup--p-em\">Ti\u00eau chu\u1ea9n t\u1ed1c \u0111\u1ed9<\/em><\/strong>: \u201cD\u1ecbch v\u1ee5 nhanh ch\u00f3ng \u0111\u1ed3ng ngh\u0129a v\u1edbi s\u1ef1 tho\u1ea3i m\u00e1i cho kh\u00e1ch h\u00e0ng.\u201d \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a t\u1ed1c \u0111\u1ed9 l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c ti\u00eau chu\u1ea9n v\u1ec1 t\u1ed1c \u0111\u1ed9 c\u00f3 th\u1ec3 k\u1ec3 t\u1edbi nh\u01b0:<\/p>\n<ul class=\"postList\">\n<li class=\"graf graf--li\">Th\u1eddi gian ch\u1edd \u0111\u1ee3i l\u00e2u trong khi ch\u1edd nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n tr\u00ean website c\u00f3 th\u1ec3 g\u00e2y kh\u00f3 ch\u1ecbu v\u00e0 c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng l\u1edbn \u0111\u1ebfn h\u00e0nh \u0111\u1ed9ng kh\u00e1ch h\u00e0ng l\u00e0 r\u1eddi b\u1ecf \u0111i.<\/li>\n<\/ul>\n<p>\u0110\u00e2y l\u00e0 m\u1ed9t l\u0129nh v\u1ef1c m\u00e0 chatbot c\u00f3 th\u1ec3 mang l\u1ea1i l\u1ee3i \u00edch to l\u1edbn ngo\u00e0i vi\u1ec7c c\u00f3 m\u1eb7t 24\/7 v\u1edbi kh\u00e1ch h\u00e0ng<br \/>\nChat bot s\u1ebd gi\u00fap b\u1ea1n gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng v\u1edbi th\u1eddi gian ph\u1ea3n h\u1ed3i h\u1ed7 tr\u1ee3 l\u00e0 ngay l\u1eadp t\u1ee9c\u00a0 v\u00e0 thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng m\u1ea5t th\u1eddi gian ch\u1edd \u0111\u1ee3i v\u00e0 th\u1ea5y s\u1ef1 chuy\u00ean nghi\u1ec7p trong d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-22143\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-6.jpg\" alt=\"\" width=\"980\" height=\"482\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-6.jpg 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-6-480x236.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 980px, 100vw\" \/><\/p>\n<h2 class=\"graf graf--h4\"><span class=\"ez-toc-section\" id=\"2_Tang_doanh_so_va_loi_nhuan\"><\/span>2) T\u0103ng doanh s\u1ed1 v\u00e0 l\u1ee3i nhu\u1eadn<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-css=\"tve-u-16c8654bbea\"><strong>Live chat<\/strong> V6 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 cung c\u1ea5p c\u00e1c \u0111\u1ec1 xu\u1ea5t, l\u1ef1a ch\u1ecdn m\u1ed9t trong s\u1ed1 c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u00e3 truy c\u1eadp v\u00e0 t\u1eeb \u0111\u00f3 h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng ch\u1ecdn mua s\u1ea3n ph\u1ea9m.<\/p>\n<p data-css=\"tve-u-16c8654bbea\">\u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap t\u0103ng doanh s\u1ed1 cho doanh nghi\u1ec7p v\u00e0 th\u1eadm ch\u00ed c\u00f3 l\u1ee3i cho kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch ti\u1ebft ki\u1ec7m th\u1eddi gian, \u0111\u1ed3ng th\u1eddi gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u01b0a ra l\u1ef1a ch\u1ecdn v\u00e0 quy\u1ebft \u0111\u1ecbnh \u0111\u00fang \u0111\u1eafn.<\/p>\n<p data-css=\"tve-u-16c8654bbea\">Nh\u1edd c\u00f3 k\u1ecbch b\u1ea3n m\u00e0 doanh nghi\u1ec7p \u0111\u00e3 v\u1ea1ch ra, ng\u01b0\u1eddi d\u00f9ng r\u1ea5t nhanh s\u1ebd tim \u0111\u01b0\u1ee3c th\u00f4ng tin s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 m\u00ecnh c\u1ea7n<\/p>\n<p data-css=\"tve-u-16c8654bbea\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-22146\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-7.jpg\" alt=\"\" width=\"980\" height=\"448\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-7.jpg 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-7-480x219.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 980px, 100vw\" \/><\/p>\n<h2 class=\"graf graf--h3\"><span class=\"ez-toc-section\" id=\"3_Tang_hieu_qua_to_chuc_tiet_kiem_chi_phi\"><\/span>3) T\u0103ng hi\u1ec7u qu\u1ea3 t\u1ed5 ch\u1ee9c ti\u1ebft ki\u1ec7m chi ph\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"graf graf--p\"><strong>Live chat<\/strong> kh\u00f4ng ph\u1ea3i ch\u1ecbu nh\u1eefng h\u1ea1n ch\u1ebf c\u1ee7a m\u1ed9t t\u00e1c nh\u00e2n con ng\u01b0\u1eddi. Khi con ng\u01b0\u1eddi ch\u1ec9 c\u00f3 th\u1ec3 x\u1eed l\u00fd 2 \u0111\u1ebfn 3 cu\u1ed9c h\u1ed9i tho\u1ea1i c\u00f9ng m\u1ed9t l\u00fac, c\u00e1c chatbot c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng m\u00e0 kh\u00f4ng c\u00f3 gi\u1edbi h\u1ea1n tr\u00ean.<\/p>\n<p class=\"graf graf--p\">Thay v\u00ec s\u1eed d\u1ee5ng nhi\u1ec1u ng\u01b0\u1eddi h\u01a1n cho c\u00e1c tr\u1ea3 l\u1eddi h\u00e0ng ng\u00e0y v\u00e0 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, h\u00e3y c\u00e0i \u0111\u1eb7t gi\u1ea3i ph\u00e1p kinh doanh chatbot v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a m\u1ecdi th\u1ee9.<\/p>\n<p>K\u1ebft h\u1ee3p nhu\u1ea7n nhuy\u1ec5n gi\u1eefa ng\u01b0\u1eddi v\u00e0 chatbot th\u00f4ng qua h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng h\u00f3a kinh doanh chuy\u00ean nghi\u1ec7p. T\u1ef1 \u0111\u1ed9ng set-up quy tr\u00ecnh kinh doanh gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 nh\u00e2n l\u1ef1c<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-22137\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-4.jpg\" alt=\"\" width=\"1353\" height=\"688\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-4.jpg 1353w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-4-1280x651.jpg 1280w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-4-980x498.jpg 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-4-480x244.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1353px, 100vw\" \/><\/p>\n<p class=\"graf graf--p\"><span style=\"color: #333333; font-size: 26px;\">4) Live chat qu\u1ea3n l\u00fd th\u00f4ng tin d\u1eef li\u1ec7u\u00a0<\/span><\/p>\n<div class=\"container-fluid\">\n<p class=\"font18\"><a href=\"https:\/\/fff.com.vn\/?p=21870&amp;preview=true\"><strong>Live chat V6<\/strong><\/a> \u1ee9ng d\u1ee5ng \u0111\u1ed9c \u0111\u00e1o nh\u1ea5t b\u1edfi ch\u00fang kh\u00f4ng ch\u1ec9 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n l\u01b0u l\u1ea1i t\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i \u0111\u00e3 di\u1ec5n ra.Theo d\u00f5i t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng, li\u00ean h\u1ec7, c\u01a1 h\u1ed9i, ho\u1ea1t \u0111\u1ed9ng v\u00e0 nh\u1eefng chi ti\u1ebft kh\u00e1c t\u1eeb l\u00fac l\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng cho \u0111\u1ebfn khi chuy\u1ec3n h\u00f3a th\u00e0nh c\u01a1 h\u1ed9i kinh doanh<\/p>\n<p>Ngo\u00e0i ra, khi kh\u00e1ch h\u00e0ng nghi\u00ean c\u1ee9u v\u1ec1 m\u1ed9t s\u1ea3n ph\u1ea9m, s\u1ea3n ph\u1ea9m \u0111\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u01b0u v\u00e0o l\u1ecbch s\u1eed c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a chatbot.<\/p>\n<p>V\u1edbi l\u1ecbch s\u1eed mua h\u00e0ng v\u00e0 l\u1ecbch s\u1eed t\u00ecm ki\u1ebfm g\u1ea7n \u0111\u00e2y, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a v\u00f4 c\u00f9ng thu\u1eadn ti\u1ec7n.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-21925 size-full\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/qu\u1ea3n-l\u00fd-kh\u00e1ch-h\u00e0ng1.png\" alt=\"\" width=\"1048\" height=\"524\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/qu\u1ea3n-l\u00fd-kh\u00e1ch-h\u00e0ng1.png 1048w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/qu\u1ea3n-l\u00fd-kh\u00e1ch-h\u00e0ng1-420x210.png 420w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/qu\u1ea3n-l\u00fd-kh\u00e1ch-h\u00e0ng1-1024x512.png 1024w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/qu\u1ea3n-l\u00fd-kh\u00e1ch-h\u00e0ng1-980x490.png 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/qu\u1ea3n-l\u00fd-kh\u00e1ch-h\u00e0ng1-480x240.png 480w\" sizes=\"(max-width: 1048px) 100vw, 1048px\" \/><\/p>\n<p><span style=\"color: #333333; font-size: 26px;\">5) Re-marketing v\u00e0 t\u0103ng t\u1ec9 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i\u00a0<\/span><\/p>\n<p>Kh\u00f4ng m\u1ed9t ng\u01b0\u1eddi ti\u00eau d\u00f9ng n\u00e0o mu\u1ed1n nh\u1eadn d\u1ed3n d\u1eadp b\u1eb1ng email, tin nh\u1eafn v\u0103n b\u1ea3n v\u00e0 c\u00e1c th\u1ec3 lo\u1ea1i th\u00f4ng b\u00e1o m\u1ed7i khi doanh nghi\u1ec7p, s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n m\u00e0 h\u1ecd kh\u00f4ng quan t\u00e2m.<\/p>\n<p>Live chat\u00a0 c\u00f3 ch\u1ee9c n\u0103ng n\u1eafm b\u1eaft v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u, ch\u00ednh v\u00ec v\u1eady, ng\u01b0\u1eddi d\u00f9ng c\u00f4ng c\u1ee5 c\u00f3 th\u1ec3 g\u1eedi th\u00f4ng b\u00e1o t\u1edbi t\u1eebng c\u00e1 nh\u00e2n ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch t\u1eeb d\u1eef li\u1ec7u \u0111\u00e3 thu th\u1eadp<\/p>\n<\/div>\n<p>D\u1ec5 d\u00e0ng t\u1ea1o c\u00e1c k\u1ecbch b\u1ea3n remarketing \u0111\u1ec3 nu\u00f4i d\u01b0\u1ee1ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. Marketing chuy\u00ean nghi\u1ec7p v\u1edbi chi ph\u00ed r\u1ebb nh\u01b0ng \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng cao<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-22133\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-3.jpg\" alt=\"\" width=\"1200\" height=\"619\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-3.jpg 1200w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-3-980x506.jpg 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/11\/chatbotv6-3-480x248.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1200px, 100vw\" \/><\/p>\n<h2 class=\"graf graf--h3\"><span class=\"ez-toc-section\" id=\"6_Tich_hop_tren_Destop_va_Dien_thoai\"><\/span>6) T\u00edch h\u1ee3p tr\u00ean Destop v\u00e0 \u0110i\u1ec7n tho\u1ea1i<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"graf graf--p\">Th\u1ebf gi\u1edbi \u0111ang h\u01b0\u1edbng t\u1edbi m\u1ed9t t\u01b0\u01a1ng lai di \u0111\u1ed9ng. Ng\u00e0y nay, ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng v\u01b0\u1ee3t xa ng\u01b0\u1eddi d\u00f9ng m\u00e1y t\u00ednh x\u00e1ch tay v\u00e0 PC. Vi\u1ec7c s\u1eed d\u1ee5ng chatbot trong c\u00e1c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng \u0111\u00e3 gi\u00fap t\u1ea1o ra c\u00e1c giao di\u1ec7n \u1ee9ng d\u1ee5ng h\u1ee3p l\u00fd h\u01a1n.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"7_Ai_nen_su_dung_Chatbot\"><\/span>7) Ai n\u00ean s\u1eed d\u1ee5ng Chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Chatbot \u0111ang d\u1ea7n \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng s\u00e2u r\u1ed9ng v\u00e0 cu\u1ed9c s\u1ed1ng c\u0169ng nh\u01b0 kinh doanh c\u1ee7a m\u1ecdi ng\u01b0\u1eddi. \u0110\u1ed1i t\u01b0\u1ee3ng s\u1eed d\u1ee5ng Chatbot r\u1ea5t \u0111a d\u1ea1ng t\u1eeb cho t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0nh kinh doanh nh\u01b0ng t\u1ed1t nh\u1ea5t trong c\u00e1c nh\u00f3m ng\u00e0nh nh\u01b0:<\/p>\n<ul>\n<li><em>Kinh doanh th\u1eddi trang: qu\u1ea7n \u00e1o, trang s\u1ee9c, gi\u1ea7y d\u00e9p, ph\u1ee5 ki\u1ec7n\u2026<\/em><\/li>\n<li><em>L\u00e0m \u0111\u1eb9p: Spa, Th\u1ea9m m\u1ef9 vi\u1ec7n, L\u00e0m t\u00f3c, nail\u2026<\/em><\/li>\n<li><em>\u1ea8m th\u1ef1c: Nh\u00e0 h\u00e0ng, Qu\u00e1n \u0103n, Qu\u00e1n cafe\u2026<\/em><\/li>\n<li><em>Gi\u00e1o d\u1ee5c \u2013 \u0111\u00e0o t\u1ea1o: tr\u01b0\u1eddng h\u1ecdc, trung t\u00e2m \u0111\u00e0o t\u1ea1o ngo\u1ea1i ng\u1eef, k\u1ef9 n\u0103ng, d\u1ea1y ngh\u1ec1, tuy\u1ec3n sinh\u2026<\/em><\/li>\n<li><em>C\u00e1c d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3: \u0111\u1eb7t ph\u00f2ng, \u0111\u1eb7t v\u00e9, v\u1eadn t\u1ea3i\u2026<\/em><\/li>\n<li><em>C\u00e1c d\u1ecbch v\u1ee5 b\u00e1n h\u00e0ng Online tr\u1ef1c tuy\u1ebfn: B\u00e1n \u0111\u1ee7 th\u1ee9 tr\u00ean \u0111\u1eddi mi\u1ec5n l\u00e0 c\u00f3 1 fanpage<\/em><\/li>\n<\/ul>\n<p>V\u00ec chatbot c\u00f3 kh\u1ea3 n\u0103ng mang l\u1ea1i c\u00f9ng m\u1ed9t tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng d\u00f9 c\u00f3 t\u0103ng quy m\u00f4 kh\u00e1ch l\u00ean nhi\u1ec1u nh\u01b0 th\u1ebf n\u00e0o, n\u00ean nhi\u1ec1u doanh nghi\u1ec7p d\u1ef1 ki\u1ebfn s\u1eed d\u1ee5ng chatbot v\u00ec \u0111\u00e2y h\u1eb3n l\u00e0 m\u1ed9t b\u01b0\u1edbc \u0111i th\u00f4ng minh.<\/p>\n<p><center>\t\n\t\t\t<!-- Login By Google Account -->    \n\t\t\t<div class=\"g_large\">\n\t\t\t\t<div class='g-sign-in-button'>\n\t\t\t\t\t<div class=\"content-wrapper\">\n\t\t\t\t\t\t<span id=\"logoG\" class='logo-wrapper iconGoogle'>  <\/span>  \n\t\t\t\t\t\t<span id=\"btn_dangky\" class='text-container btn-dangkyGoogle'> \u0110\u0103ng nh\u1eadp b\u1eb1ng Google<\/span>\n\t\t\t\t\t<\/div>  \n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\u00a0<\/center>Hy v\u1ecdng b\u00e0i vi\u1ebft \u0111\u00e3 chia s\u1ebb c\u00e1ch h\u1eefu \u00edch d\u00e0nh cho c\u00e1c b\u1ea1n \u0111ang quan t\u00e2m \u0111\u1ebfn l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng v\u1edbi d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p<\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u1ee5c l\u1ee5c T\u1ea1i sao s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 live chat1) C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi live chat2) T\u0103ng doanh s\u1ed1 v\u00e0 l\u1ee3i nhu\u1eadn3) T\u0103ng hi\u1ec7u qu\u1ea3 t\u1ed5 ch\u1ee9c ti\u1ebft ki\u1ec7m chi ph\u00ed6) T\u00edch h\u1ee3p tr\u00ean Destop v\u00e0 \u0110i\u1ec7n tho\u1ea1i7) Ai n\u00ean s\u1eed d\u1ee5ng Chatbot? Live chat l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 c\u00f3 th\u1ec3 giao [&hellip;]<\/p>\n","protected":false},"author":710,"featured_media":22130,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1182],"tags":[376,800,802],"_links":{"self":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts\/21875"}],"collection":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/users\/710"}],"replies":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/comments?post=21875"}],"version-history":[{"count":0,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts\/21875\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/media\/22130"}],"wp:attachment":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/media?parent=21875"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/categories?post=21875"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/tags?post=21875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}