{"id":18444,"date":"2019-03-14T12:02:12","date_gmt":"2019-03-14T05:02:12","guid":{"rendered":"https:\/\/fff.com.vn\/?p=18444"},"modified":"2020-08-07T14:10:48","modified_gmt":"2020-08-07T07:10:48","slug":"huong-dan-xay-dung-kich-ban-chat-luong-cho-chatbot","status":"publish","type":"post","link":"https:\/\/fff.com.vn\/huong-dan-xay-dung-kich-ban-chat-luong-cho-chatbot\/","title":{"rendered":"H\u01b0\u1edbng D\u1eabn X\u00e2y D\u1ef1ng K\u1ecbch B\u1ea3n Ch\u1ea5t L\u01b0\u1ee3ng Cho Chatbot"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-flat ez-toc-white\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/fff.com.vn\/huong-dan-xay-dung-kich-ban-chat-luong-cho-chatbot\/#1_Loi_chao_bat_dau_chat\" title=\"1. L\u1eddi ch\u00e0o b\u1eaft \u0111\u1ea7u chat\">1. L\u1eddi ch\u00e0o b\u1eaft \u0111\u1ea7u chat<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/fff.com.vn\/huong-dan-xay-dung-kich-ban-chat-luong-cho-chatbot\/#2_Hoi_ten_khach_hang\" title=\"2. H\u1ecfi t\u00ean kh\u00e1ch h\u00e0ng\">2. H\u1ecfi t\u00ean kh\u00e1ch h\u00e0ng<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/fff.com.vn\/huong-dan-xay-dung-kich-ban-chat-luong-cho-chatbot\/#3_Hoi_so_di_dong_cua_khach\" title=\"3. H\u1ecfi s\u1ed1 di \u0111\u1ed9ng c\u1ee7a kh\u00e1ch\">3. H\u1ecfi s\u1ed1 di \u0111\u1ed9ng c\u1ee7a kh\u00e1ch<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/fff.com.vn\/huong-dan-xay-dung-kich-ban-chat-luong-cho-chatbot\/#4_Gioi_thieu_san_pham_dich_vu\" title=\"4. Gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5\">4. Gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/fff.com.vn\/huong-dan-xay-dung-kich-ban-chat-luong-cho-chatbot\/#5_Nhung_cau_tra_loi_khac\" title=\"5. Nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi kh\u00e1c\">5. Nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi kh\u00e1c<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/fff.com.vn\/huong-dan-xay-dung-kich-ban-chat-luong-cho-chatbot\/#6_Lien_tuc_cap_nhat_kich_ban\" title=\"6. Li\u00ean t\u1ee5c c\u1eadp nh\u1eadt k\u1ecbch b\u1ea3n\">6. Li\u00ean t\u1ee5c c\u1eadp nh\u1eadt k\u1ecbch b\u1ea3n<\/a><\/li><\/ul><\/nav><\/div>\n<p class=\"c7\"><span class=\"c2\">Chatbot \u0111\u01b0\u1ee3c xem l\u00e0 h\u00ecnh th\u1ee9c marketing hi\u1ec7u qu\u1ea3 gi\u00fap cho doanh nghi\u1ec7p t\u0103ng \u0111\u1ebfn 10% kh\u00e1ch h\u00e0ng. Kh\u00f4ng nh\u1eefng th\u1ebf, n\u00f3 c\u00f2n gi\u00fap gi\u1ea3m t\u1ea3i c\u00f4ng vi\u1ec7c cho sale. Tuy nhi\u00ean t\u00f9y c\u00e1c ng\u00e0nh ngh\u1ec1 kh\u00e1c nhau m\u00e0 chatbot s\u1ebd c\u00f3 k\u1ecbch b\u1ea3n chat kh\u00e1c nhau. V\u00ec v\u1eady, khi s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 T\u1ef1 chat v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a 3F, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c tu\u1ef3 ch\u1ec9nh k\u1ecbch b\u1ea3n ri\u00eang cho chat bot sao cho ph\u00f9 h\u1ee3p v\u1edbi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh. T\u1eeb \u0111\u00f3, chatbot s\u1ebd tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng th\u00f4ng minh v\u00e0 \u0111\u00fang tr\u1ecdng t\u00e2m h\u01a1n. B\u00e2y gi\u1edd, m\u00ecnh s\u1ebd h\u01b0\u1edbng d\u1eabn c\u00e1c b\u1ea1n t\u1ea1o k\u1ecbch b\u1ea3n ch\u1ea5t l\u01b0\u1ee3ng cho chatbot nh\u00e9.<\/span><\/p>\n<p class=\"c1\"><img loading=\"lazy\" class=\"aligncenter wp-image-18449 size-full\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/03\/gi\u1edbi-thi\u1ec7u-s\u1ea3n-ph\u1ea9m.png\" alt=\"\" width=\"980\" height=\"699\" srcset=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/03\/gi\u1edbi-thi\u1ec7u-s\u1ea3n-ph\u1ea9m.png 980w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/03\/gi\u1edbi-thi\u1ec7u-s\u1ea3n-ph\u1ea9m-442x315.png 442w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/03\/gi\u1edbi-thi\u1ec7u-s\u1ea3n-ph\u1ea9m-883x630.png 883w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/03\/gi\u1edbi-thi\u1ec7u-s\u1ea3n-ph\u1ea9m-245x175.png 245w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/03\/gi\u1edbi-thi\u1ec7u-s\u1ea3n-ph\u1ea9m-400x284.png 400w, https:\/\/fff.com.vn\/wp-content\/uploads\/2019\/03\/gi\u1edbi-thi\u1ec7u-s\u1ea3n-ph\u1ea9m-480x342.png 480w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/><\/p>\n<p class=\"c1\" style=\"text-align: center;\"><em><span class=\"c3\">\u0110o\u1ea1n chat gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 bot<\/span><\/em><\/p>\n<p class=\"c7\"><span class=\"c2\">\u0110\u1ea7u ti\u00ean, b\u1ea1n \u0111\u0103ng nh\u1eadp v\u00e0o h\u1ec7 th\u1ed1ng 3F Solutions<\/span><\/p>\n<p class=\"c7\"><a href=\"https:\/\/admin.fff.com.vn?refer=2301\"><img loading=\"lazy\" class=\"wp-image-16427 aligncenter\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2018\/11\/15-420x73.png\" alt=\"\" width=\"294\" height=\"52\"><\/a><\/p>\n<p class=\"c7\"><span class=\"c2\">R\u00ea chu\u1ed9t v\u00e0o ph\u1ea7n Live chat v\u00e0 ch\u1ecdn m\u1ee5c \u201cN\u1ed9i dung t\u1ef1 \u0111\u1ed9ng chat\u201d. B\u1ea1n s\u1ebd t\u1ea1o n\u1ed9i dung cho chatbot theo 6 b\u01b0\u1edbc sau:<\/span><\/p>\n<h2 id=\"h.8wxi0yrkex84\"><span class=\"ez-toc-section\" id=\"1_Loi_chao_bat_dau_chat\"><\/span><span class=\"c6\">1. L\u1eddi ch\u00e0o b\u1eaft \u0111\u1ea7u chat<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"c7\"><span class=\"c2\">\u0110\u00e2y l\u00e0 c\u00e2u \u0111\u1ea7u ti\u00ean xu\u1ea5t hi\u1ec7n khi kh\u00e1ch h\u00e0ng \u0111\u0103ng nh\u1eadp v\u00e0o website. C\u00e2u ch\u00e0o \u0111\u1ea7u lu\u00f4n r\u1ea5t quan tr\u1ecdng. T\u00f9y theo m\u1ee5c ti\u00eau nh\u00f3m kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, m\u00e0 b\u1ea1n x\u00e2y d\u1ef1ng c\u00e2u ch\u00e0o vui v\u1ebb hay nghi\u00eam t\u00fac. Tuy v\u1eady, b\u1ea1n nh\u1edb vi\u1ebft l\u1ecbch s\u1ef1 v\u00e0 tr\u00e1nh sai s\u00f3t l\u1ed7i ch\u00ednh t\u1ea3. Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, \u0111\u00e2y ch\u00ednh l\u00e0 quy\u1ebft \u0111\u1ecbnh kh\u00e1ch c\u00f3 ti\u1ebfp t\u1ee5c chat v\u1edbi bot hay kh\u00f4ng.<\/span><\/p>\n<p class=\"c7\"><img class=\"aligncenter\" title=\"\" src=\"https:\/\/lh6.googleusercontent.com\/pmsE182kvDw3QrI9U6hfGb3L_geXAP8sdb76kbAb0NQHC_T59HFS4RiBktp7IymRkxL05IQ0zL03NmaG-eER0yf-f3DvVc5rV26INeyyBRRmGvjEofDGxuX0lnSB2Mp3XP_1LlUg\" alt=\"\"><\/p>\n<h2 id=\"h.v77yd7v2vnsp\"><span class=\"ez-toc-section\" id=\"2_Hoi_ten_khach_hang\"><\/span><span class=\"c6\">2. H\u1ecfi t\u00ean kh\u00e1ch h\u00e0ng<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"c7\"><span class=\"c2\">Ti\u1ebfp theo, Bot s\u1ebd m\u1edf \u0111\u1ea7u b\u1eb1ng c\u00e1ch h\u1ecfi t\u00ean kh\u00e1ch h\u00e0ng. B\u1ea1n Ch\u1ec9 c\u1ea7n t\u1ea1o m\u1ed9t c\u00e2u h\u1ecfi t\u00ean \u0111\u01a1n gi\u1ea3n, l\u1ecbch s\u1ef1. L\u01b0u \u00fd, b\u1ea1n kh\u00f4ng n\u00ean nh\u1ed3i nh\u00e9t s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh \u1edf nh\u1eefng b\u01b0\u1edbc n\u00e0y. Ch\u00fang ta \u0111ang t\u1ea1o cho kh\u00e1ch h\u00e0ng m\u1ed9t cu\u1ed9c h\u1ed9i tho\u1ea1i t\u1ef1 nhi\u00ean. N\u1ebfu c\u1ed1 g\u1eafng nh\u1ed3i nh\u00e9t, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y kh\u00f3 ch\u1ecbu v\u1edbi \u0111i\u1ec1u \u0111\u00f3.<\/span><\/p>\n<p class=\"c7\"><img class=\"aligncenter\" title=\"\" src=\"https:\/\/lh4.googleusercontent.com\/dglVIfx0nO2-5uu58iO8pPFAXzXGT5ChWKnbDrkg_3nvnEixgPRJhqmxj9A5Ei23kH4wPROLLogb4_2OrXOq1P2GoU1Qukp2jW-UJGNuLszJg9JY3_dwGzZB7I11zALmXPLJsDCx\" alt=\"\"><\/p>\n<h2 id=\"h.gujviwd4bjbq\"><span class=\"ez-toc-section\" id=\"3_Hoi_so_di_dong_cua_khach\"><\/span><span class=\"c6\">3. H\u1ecfi s\u1ed1 di \u0111\u1ed9ng c\u1ee7a kh\u00e1ch<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"c7\"><span class=\"c2\">Sau khi h\u1ecfi t\u00ean, bot s\u1ebd h\u1ecfi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i. V\u00ec \u0111\u00e2y l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng gi\u00fap b\u1ea1n thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng cho c\u00e1c chi\u1ebfn d\u1ecbch remarketing sau n\u00e0y, n\u00ean h\u1ec7 th\u1ed1ng cho ph\u00e9p b\u1ea1n t\u1ea1o 3 m\u1eabu c\u00e2u h\u1ecfi kh\u00e1c nhau \u0111\u1ec3 bot h\u1ecfi 3 l\u1ea7n, n\u1ebfu kh\u00e1ch kh\u00f4ng cho s\u1ed1 \u0111i\u1ec7n tho\u1ea1i. Nh\u01b0ng b\u1ea1n c\u0169ng l\u01b0u \u00fd n\u00ean ch\u1ecdn t\u1eeb ng\u1eef ph\u00f9 h\u1ee3p, \u0111\u1ec3 kh\u00e1ch kh\u00f4ng c\u1ea3m th\u1ea5y kh\u00f3 ch\u1ecbu khi \u0111\u01b0a s\u1ed1 \u0111i\u1ec7n tho\u1ea1i cho b\u1ea1n.<\/span><\/p>\n<p class=\"c7\"><img class=\"aligncenter\" title=\"\" src=\"https:\/\/lh4.googleusercontent.com\/nkY1H28WNZvLRQxMqHSNMLfmuXQYKeXtUdBo8JOmvKrkfkOf2SrRCRFnk1vyzbuj2OZFz34I7QSg-JlOuKcWn97chX5CKt0YpXseLVbjT1qleN6xvoNhwYCACsbvIKsqPp1jZ3of\" alt=\"\"><\/p>\n<h2 id=\"h.7brca43qd7rj\"><span class=\"ez-toc-section\" id=\"4_Gioi_thieu_san_pham_dich_vu\"><\/span><span class=\"c6\">4. Gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"c7\"><span class=\"c2\">\u0110\u00e2y b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t trong nhi\u1ec7m v\u1ee5 x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n c\u1ee7a b\u1ea1n. Trong ph\u1ea7n n\u00e0y s\u1ebd chia th\u00e0nh hai m\u1ee5c:<\/span><\/p>\n<ul class=\"c4 lst-kix_mtkhy9rrmg8k-0 start\">\n<li class=\"c7 c13\"><span class=\"c0\">C\u00e2u gi\u1edbi thi\u1ec7u d\u1ecbch v\u1ee5:<\/span><span class=\"c2\">&nbsp;\u0110\u00e2y l\u00e0 c\u00e2u m\u00e0 chatbot s\u1ebd gi\u1edbi thi\u1ec7u d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. Ngo\u00e0i ra, \u0111\u00e2y c\u0169ng l\u00e0 b\u01b0\u1edbc \u0111\u1ec7m \u0111\u1ec3 h\u01b0\u1edbng kh\u00e1ch h\u00e0ng \u0111\u1ebfn nh\u1eefng c\u00e2u h\u1ecfi sau.<\/span><\/li>\n<\/ul>\n<p class=\"c7\"><strong><span class=\"c0\">*M\u1eb9o:<\/span><\/strong><span class=\"c2\">&nbsp;khi b\u1ea1n vi\u1ebft c\u00e2u gi\u1edbi thi\u1ec7u l\u00e0 b\u1ea1n n\u00ean li\u1ec7t k\u00ea c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh ra. Nh\u01b0 v\u1eady, ngo\u00e0i vi\u1ec7c gi\u00fap cho kh\u00e1ch h\u00e0ng bi\u1ebft h\u1ebft c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n, n\u00f3 c\u00f2n gi\u00fap b\u1ea1n \u0111\u1ecbnh h\u01b0\u1edbng kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng \u0111\u00fang keywords cho nh\u1eefng c\u00e2u h\u1ecfi sau.<\/span><\/p>\n<p class=\"c7\"><span class=\"c3\">V\u00ed d\u1ee5: Em l\u00e0 Tr\u00e0 Mi, Anh (Ch\u1ecb) c\u00f3 c\u1ea7n em t\u01b0 v\u1ea5n v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 n\u00e0o kh\u00f4ng \u1ea1? (Gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m, ch\u1eb7n click \u1ea3o, nh\u1eadn m\u00e3 khuy\u1ebfn m\u00e3i AdWords 1.350.000\u0111,&#8230;)<\/span><\/p>\n<p class=\"c7\"><span class=\"c2\">Khi kh\u00e1ch c\u00f3 nhu c\u1ea7u cho s\u1ea3n ph\u1ea9m n\u00e0o, h\u1ecd s\u1ebd s\u1eed d\u1ee5ng c\u00e1c keywords \u0111\u01b0\u1ee3c g\u1ee3i \u00fd \u0111\u1ec3 h\u1ecfi. Tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p bot kh\u00f4ng hi\u1ec3u \u00fd c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0m kh\u00e1ch kh\u00f3 ch\u1ecbu, kh\u00f4ng ti\u1ebfp t\u1ee5c giao ti\u1ebfp.<\/span><\/p>\n<p class=\"c7\"><img class=\"aligncenter\" title=\"\" src=\"https:\/\/lh5.googleusercontent.com\/Ki5rc_CzGj-Q6dCvwyLPL-99cE-H5i0pQZCA2wJNHjz6ShSLphugz9f_LMQ5pLtz1n7sH2WEBxJdSlsB0Rv1q742X3efYZv2PXhtc9Yr4DP-HQFofbthsmOqYqufCa35teDfGpGM\" alt=\"\"><\/p>\n<ul class=\"c4 lst-kix_mtkhy9rrmg8k-0\">\n<li class=\"c7 c13\"><span class=\"c0\">N\u1ed9i dung trao \u0111\u1ed5i \u0111\u00e3 thi\u1ebft l\u1eadp:<\/span><span class=\"c2\">&nbsp;T\u1ea1i \u0111\u00e2y b\u1ea1n s\u1ebd l\u1eadp k\u1ecbch b\u1ea3n ri\u00eang cho chatbot c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch t\u1ea1o c\u00e1c t\u1eeb kh\u00f3a m\u00e0 b\u1ea1n ngh\u0129 kh\u00e1ch h\u00e0ng s\u1ebd s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi. Sau \u0111\u00f3, b\u1ea1n t\u1ea1o c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e1c t\u1eeb kh\u00f3a t\u01b0\u01a1ng \u1ee9ng<\/span><\/li>\n<\/ul>\n<p class=\"c7\"><span class=\"c10\">V\u00ed d\u1ee5:<\/span>&nbsp;<span class=\"c3\">B\u1ea1n thi\u1ebft l\u1eadp s\u1eb5n c\u00e1c t\u1eeb m\u00e3 khuy\u1ebfn m\u00e3i, khuy\u1ebfn m\u00e3i adwords, adwords voucher<\/span><\/p>\n<p class=\"c7\"><span class=\"c2\">Khi kh\u00e1ch h\u00e0ng nh\u1eadp v\u00e0o c\u00e2u c\u00f3 ch\u1ee9a c\u00e1c keywords tr\u00ean, chatbot s\u1ebd bi\u1ebft v\u00e0 \u0111\u01b0a ra c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi ph\u00f9 h\u1ee3p m\u00e0 b\u1ea1n \u0111\u00e3 thi\u1ebft l\u1eadp s\u1eb5n<\/span><\/p>\n<p class=\"c7\"><img class=\"aligncenter\" title=\"\" src=\"https:\/\/lh3.googleusercontent.com\/7RUoDK_-L-RHbEnxhUqJlR20ILlC9-6ok1uKaGzyLhPLlZ6VICEuH6IFgYrD8tJtbyaLFHWtE6QbUELXOzQRG0mHYKqBUwx1jtbC6Vlau4YnwEcYMBUIpJGLwRWcfnSo8wTVBbOU\" alt=\"\"><\/p>\n<p class=\"c7\"><strong><span class=\"c0\">*M\u1eb9o:<\/span><\/strong><span class=\"c2\">&nbsp;Ngo\u00e0i ra, b\u1ea1n c\u00f3 th\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi chatbot b\u1eb1ng c\u00e1ch thi\u1ebft l\u1eadp th\u00eam c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi th\u00e2n thi\u1ec7n nh\u01b0 khi kh\u00e1ch h\u1ecfi v\u1ec1 c\u00f4ng ty, kh\u00e1ch ch\u00e0o t\u1ea1m bi\u1ec7t,&#8230; ch\u1ee9 kh\u00f4ng ch\u1ec9 nh\u1eefng c\u00e2u h\u1ecfi v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/span><\/p>\n<h2 id=\"h.3m9cjv5s6lli\"><span class=\"ez-toc-section\" id=\"5_Nhung_cau_tra_loi_khac\"><\/span><span class=\"c6\">5. Nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi kh\u00e1c<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"c7\"><span class=\"c2\">\u1ede m\u1ee5c n\u00e0y, b\u1ea1n s\u1ebd thi\u1ebft l\u1eadp c\u00e2u tr\u1ea3 l\u1eddi cho nh\u1eefng c\u00e2u h\u1ecfi m\u00e0 chatbot kh\u00f4ng hi\u1ec3u v\u00e0 kh\u00f4ng th\u1ec3 tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c. B\u1ea1n n\u00ean \u0111i\u1ec1n c\u1ea3 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean l\u1ea1c c\u1ee7a c\u00f4ng ty, ph\u00f2ng tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u v\u00e0 c\u1ea7n b\u1ea1n t\u01b0 v\u1ea5n g\u1ea5p nh\u01b0ng kh\u00f4ng bi\u1ebft c\u00e1ch li\u00ean l\u1ea1c.<\/span><\/p>\n<p class=\"c7\"><img class=\"aligncenter\" title=\"\" src=\"https:\/\/lh4.googleusercontent.com\/a1S8h1UJo9D5k8BPrgGtKAfP9qvnQEJ5VVJGvlL5GuFsr0y6obE1RO3bAsiGQ8iDfrC-ztXPdqTH2_3g04DJPalUdGDCh07MQHrKctkSkouOiDsHwU_P4yDv5zAzy849ECc-HcU8\" alt=\"\"><\/p>\n<h2 id=\"h.q8yaghaen2n4\" class=\"c14\"><span class=\"ez-toc-section\" id=\"6_Lien_tuc_cap_nhat_kich_ban\"><\/span><span class=\"c6\">6. Li\u00ean t\u1ee5c c\u1eadp nh\u1eadt k\u1ecbch b\u1ea3n<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"c7\"><span class=\"c2\">Ch\u00fang ta kh\u00f4ng th\u1ec3 thi\u1ebft l\u1eadp \u0111\u01b0\u1ee3c h\u1ebft t\u1ea5t c\u1ea3 nh\u1eefng tr\u1ea3 l\u1eddi m\u00e0 kh\u00e1ch mu\u1ed1n h\u1ecfi, nh\u01b0ng b\u1ea1n c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt ch\u00fang. M\u1ed7i ng\u00e0y b\u1ea1n h\u00e3y v\u00e0o ph\u1ea7n livechat \u0111\u1ec3 ki\u1ec3m tra c\u00e1c \u0111o\u1ea1n chat c\u1ee7a kh\u00e1ch v\u1edbi bot. T\u1eeb \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u00eam \u0111\u01b0\u1ee3c nhi\u1ec1u keywords m\u1edbi ho\u1eb7c c\u00e1c c\u00e2u h\u1ecfi m\u1edbi xoay quanh d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. \u0110\u1eb7c bi\u1ec7t, 3F c\u00f2n thi\u1ebft k\u1ebf ri\u00eang app qu\u1ea3n l\u00fd c\u00e0i \u0111\u1eb7t tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng, gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn tin nh\u1eafn v\u00e0 ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng ngay l\u1eadp t\u1ee9c. B\u1ea1n c\u00f3 th\u1ec3 theo d\u00f5i c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a chat bot \u1edf b\u1ea5t k\u1ef3 \u0111\u00e2u m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i ng\u1ed3i m\u00e1y t\u00ednh.<\/span><\/p>\n<p class=\"c7\"><img class=\"aligncenter\" title=\"\" src=\"https:\/\/lh4.googleusercontent.com\/TxeBCClTWe9LM2rpuyQAC1ajtYoK8NsEpdcxaKQHoEpg_CNgGuXCoNwjbNcqv8HLPlTVSB9xLmFRjpbYU6V_odRERgL2Dq0BcukLAHGnQs08_g6oBcTII1Uia9ZWSY_gYeoBRzkr\" alt=\"\"><\/p>\n<p class=\"c7\"><span class=\"c2\">B\u1ea1n c\u00f3 th\u1ec3 t\u1ea3i app tr\u00ean Appstore ho\u1eb7c CH Play<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.app.fff\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"\" title=\"\" src=\"https:\/\/lh6.googleusercontent.com\/sBnEK15RenpMZFVSeAEG0tH_7HHCzBeXELBC3eSd_KPqTtIeurQvOJsn7KqrESLZRSN8CAReviNVq25XTy4VT9qmS5cnh-AVOUbYMeJ9WN5JpK0L9fpKj4N3J0QUlHklUvgCG8VI\" alt=\"\" width=\"213\" height=\"65\"><\/a>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<a href=\"https:\/\/itunes.apple.com\/us\/app\/fff\/id1439057478\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"\" title=\"\" src=\"https:\/\/lh6.googleusercontent.com\/shPyzEf-bbNsApL8xTFauqM_Y4h7G3j8AIk1Qb9upc7F4auWNrGdrJ_QcPJEfPcrhU3GCbTz62zMd8-WXEIgnvalbB5u1H2WAK0aMaWx3Myd3kOjSWzsscYPjaaHv6Bzn0HJmDN9\" alt=\"\" width=\"211\" height=\"65\"><\/a><\/p>\n<p class=\"c7\"><span class=\"c2\">Tr\u00ean \u0111\u00e2y l\u00e0 to\u00e0n b\u1ed9 c\u00e1c b\u01b0\u1edbc \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ecbch b\u1ea3n ch\u1ea5t l\u01b0\u1ee3ng cho chatbot c\u1ee7a m\u00ecnh. Ngo\u00e0i ra, khi b\u1ea1n \u0111\u0103ng k\u00fd tr\u1ea3i nghi\u1ec7m th\u1eed chatbot c\u1ee7a 3F, b\u1ea1n c\u00f2n nh\u1eadn \u0111\u01b0\u1ee3c m\u00e3 khuy\u1ebfn m\u00e3i AdWords 1.350.000\u0111 mi\u1ec5n ph\u00ed, \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 t\u00e0i kho\u1ea3n m\u1edbi. \u0110\u0103ng k\u00fd s\u1eed d\u1ee5ng th\u1eed t\u1ea1i<\/span><\/p>\n<p><a href=\"https:\/\/admin.fff.com.vn?refer=2301\"><img loading=\"lazy\" class=\"wp-image-16427 aligncenter\" src=\"https:\/\/fff.com.vn\/wp-content\/uploads\/2018\/11\/15-420x73.png\" alt=\"\" width=\"294\" height=\"52\"><\/a><\/p>\n<p>M\u1ecdi th\u1eafc m\u1eafc vui l\u00f2ng \u0111\u1ec3 l\u1ea1i comment b\u00ean d\u01b0\u1edbi b\u00e0i vi\u1ebft, ho\u1eb7c li\u00ean h\u1ec7 nhanh v\u1edbi s\u1ed1 hotline:&nbsp;<span class=\"c9\">0901 47 48 46<\/span>&nbsp;\u0111\u1ec3 ch\u00fang t\u00f4i k\u1ecbp th\u1eddi h\u1ed7 tr\u1ee3 b\u1ea1n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u1ee5c l\u1ee5c 1. L\u1eddi ch\u00e0o b\u1eaft \u0111\u1ea7u chat2. H\u1ecfi t\u00ean kh\u00e1ch h\u00e0ng3. H\u1ecfi s\u1ed1 di \u0111\u1ed9ng c\u1ee7a kh\u00e1ch4. Gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee55. Nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi kh\u00e1c6. Li\u00ean t\u1ee5c c\u1eadp nh\u1eadt k\u1ecbch b\u1ea3n Chatbot \u0111\u01b0\u1ee3c xem l\u00e0 h\u00ecnh th\u1ee9c marketing hi\u1ec7u qu\u1ea3 gi\u00fap cho doanh nghi\u1ec7p t\u0103ng \u0111\u1ebfn 10% kh\u00e1ch h\u00e0ng. Kh\u00f4ng nh\u1eefng [&hellip;]<\/p>\n","protected":false},"author":706,"featured_media":18448,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1182,1190],"tags":[376,415,416],"_links":{"self":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts\/18444"}],"collection":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/users\/706"}],"replies":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/comments?post=18444"}],"version-history":[{"count":0,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/posts\/18444\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/media\/18448"}],"wp:attachment":[{"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/media?parent=18444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/categories?post=18444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fff.com.vn\/wp-json\/wp\/v2\/tags?post=18444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}